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Frequently Asked Questions
Q1: Do you have an advantage in price?
A: We have a group of long-term cooperative raw material suppliers, giving us a price advantage. Additionally, our skilled production personnel help maintain efficient labor costs, ensuring high-quality products at competitive prices.
Q2: How is the quality of your product?
A: We focus on high-quality production with thick materials and durable core components. Each product has undergone extensive market validation with a low failure rate.
Q3: How soon can you respond to inquiries?
A: Our team consists of diligent and dynamic professionals available to respond to client inquiries and questions promptly.
Q4: Can you provide customized services?
A: Yes, we provide various customization services, including color, logo, body size, and specific functional modifications to meet your operational needs.
Q5: How long does it take for production?
A: Standard products can be delivered immediately. Customized or more complex orders typically have a production time of 5-10 days.
Q6: What is the warranty period for these trucks?
A: Our electric pallet trucks come with a standard warranty covering core components. Please consult our technical specifications for detailed terms based on the specific model.