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Quality Control & Testing
Every unit undergoes five rigorous test items before delivery:
✓ 1. Strengthening test detection
✓ 2. Stability detection
✓ 3. Climbing performance and current detection
✓ 4. Braking performance debugging
✓ 5. Technical parameter verification
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Frequently Asked Questions
How long is the continuous working time and charging duration?
The battery's continuous working time is approximately 3-6 hours, depending on the battery volume. Full charging typically takes 3-6 hours.
What are the charger specifications?
We offer 24V and 48V chargers. Side-way battery systems with roll-out capability are available for convenient replacement. Power plugs can be configured to USA/UK/AU/EU standards.
Can you provide customized, OEM, or ODM products?
Yes. With decades of experience since 1985, we professionally develop and produce warehouse logistics equipment, including manual/electric pallet trucks, reach trucks, and forklifts tailored to specific needs.
What is the warranty policy for this reach truck?
We provide a one-year warranty. During this period, we provide free replacements for wearing parts damaged by non-human factors.
Is this reach truck suitable for Narrow Aisle (VNA) operations?
Yes, with a turning radius of 1865mm and optimized aisle widths (approx. 3100mm), this truck is specifically designed for efficient high-density warehouse storage.
What certifications do your products hold?
Our products are ISO9001, ISO14001, and OHSAS18001 certified. Over 90% of our material handling equipment is TUV/CE approved, meeting EN3691 standards.