? Frequently Asked Questions
Q1: How long is the warranty for this reach truck?
A1: We provide a 12-month or 1000-hour warranty for the whole machine, starting from the on-board time.
Q2: What is the typical delivery time for an order?
A2: Usually, the production time is 15-20 days after receiving the advance payment. Standard products may be available in stock for immediate delivery.
Q3: Are customized, OEM, or ODM products available?
A3: Yes, customized products can be provided per your request. Both OEM and ODM services are acceptable for non-standard requirements.
Q4: Can we request a specific color for the equipment?
A4: Yes, you can specify your own color by providing us with the corresponding RAL code.
Q5: What are the main power specifications for this model?
A5: This model features an AC Motor and is powered by a 48V electric battery system, suitable for 1T to 5T load capacities.
Q6: What is the lift height and load center for this VNA truck?
A6: This VNA reach truck supports a lift height of over 5000mm with a load center greater than 500mm.