Frequently Asked Questions
How can I place an order for the equipment?
Please provide your detailed requirements via our digital communication channels. We will provide a formal offer within 24 hours. Once confirmed, a proforma invoice can be issued for your purchase order.
What price terms do you offer?
We provide various international trade terms including FOB, FCA, CIF, CFR, EXW, and DDU to suit your shipping needs.
Is it possible to place a mixed order of different models?
Yes, absolutely. You can mix different models, such as combining an electric stacker and a hand pallet truck in one shipment.
Do the forklift trucks come with a warranty?
Yes, all machines are covered by a full 2-year warranty on major components to ensure reliable operation.
Can we customize the products with our own branding?
Yes, we provide comprehensive OEM and ODM services, allowing you to add your logo or utilize specific designs for the products.
Can equipment be delivered to different cities for container loading?
Yes, we can arrange transportation to your specified factory address in other cities to coordinate with your container loading schedule.