?
Frequently Asked Questions
What types of construction machinery are available?
We specialize in heavy equipment including earthmoving machinery (Excavators, Wheel Loaders, Bulldozers), hauling equipment (Dump Trucks), road construction units (Soil Stabilizers, Pavers), and specialized machinery like Concrete Pumps and Drilling Rigs.
Do the machines comply with international certifications?
Yes. All equipment is certified to CE Marking (EU), EPA Tier 4 Final / EU Stage V (US & Europe), ISO 9001, and GOST-R. Custom certifications like SONCAP or SASO are available upon request.
What are the standard payment terms for orders?
We offer flexible payment solutions including T/T (30% deposit + 70% balance before shipment) and L/C at Sight through major international banks.
How are logistics and international shipping handled?
We provide FOB, CIF, and CIP terms. Equipment is packed using waterproof wooden crates with anti-corrosion treatment. Standard delivery lead time is 15-30 days, while customized units may take up to 45 days.
What kind of after-sales service is provided?
Our global service includes a 12-month or 2,000-operating-hour warranty, remote technical troubleshooting, on-site engineer dispatch options, and operator training manuals in 8 languages.
Can equipment be customized for specific local conditions?
Yes. We offer customization for extreme climates (desert/arctic systems), complex terrains (reinforced chassis/specialized tracks), and local regulatory compliance (right-hand drive/voltage conversion).